Contact 55 Club

Reach us

Need help with your 55 Club account? Our support team is always within reach. Use either of the two official contact channels below for prompt assistance.

• Email: [email protected], Best for detailed queries such as account verification, withdrawal issues, or bonus discrepancies. Include your registered mobile number, a short description of the issue, and any relevant screenshots to speed up resolution.
• In-app chat: Open the 55 Club platform on your device and tap the chat icon to connect instantly. The chat widget is the fastest route to answers on quick questions, including deposits made via PhonePe, GPay, or BHIM UPI.

Office hours

Plan your outreach based on our support availability:

• Automated in-app chat: Available 24 hours a day, 7 days a week, instant responses to FAQs about game rules, wallet balance, and UPI payment status at any hour.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST. For complex issues such as failed PhonePe transactions or account login problems, contacting us during these hours ensures the fastest human-assisted resolution.
• Email tickets: Monitored during live-agent hours. Expect a reply within 24 hours; most queries submitted before 6:00 PM IST are resolved the same day.

Online-only support

55 Club is a fully digital platform, there is no physical office, branch counter, or walk-in service centre anywhere in India. All support is handled exclusively through email and in-app chat.

To raise a support request, follow these steps:

1. Open the 55 Club app or website.
2. Tap the Help or Chat icon in the navigation menu.
3. Select your issue category, for example, a deposit via GPay, BHIM, or PhonePe; a withdrawal delay; or an account security concern.
4. Describe your problem and submit. During 9:00 AM to 9:00 PM IST, a live agent responds promptly; outside those hours, the automated assistant handles your query immediately.

Never share your account credentials with anyone claiming to represent 55 Club through unofficial channels.